Contact information
Contact Information
We'd love to hear from you! Our support team is here to help.
How to reach us:
Email: polarisbreeze@outlook.com
We respond within 24 hours, Monday to Friday.
Location:
Polaris Breeze
El Paso, TX 79938, United States
For privacy and security reasons, our full street address for returns and correspondence is provided via email after your request is approved.
Customer Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM [MST]
Saturday - Sunday: Closed, but we still check emails.
For your request, please include:
- Your order number [if you have one]
- Your full name and email used for the order
- Photos if your item arrived damaged or defective
Order Status:
If you have a question about your order, please check your tracking email first. Tracking can take 2-5 business days to update after shipment. If you haven't received tracking within 5 business days, email us at polarisbreeze@outlook.com
Returns & Refunds:
Please do not send returns without authorization. Contact us at polarisbreeze@outlook.com to start a return. We will provide you with the full return address and instructions.
We aim to make every customer happy. Contact us anytime!
Polaris Breeze
polarisbreeze@outlook.com
El Paso, TX 79938, United States